Privacy Policy

Effective Date: 01 May 2026

Who We Are

Our website address is: https://ascendtelehealth.com.

Information We Collect

We may collect personal information that you voluntarily provide to us, including when you: 

• Submit a contact form
• Subscribe to communications
• Leave comments on our website

This information may include: 

• Name
• Email address
• Phone number (if provided)
• Any additional information you choose to share

We automatically collect certain technical information when you visit our website, such as: 

• IP address
• Browser type
• Device information
• Pages visited and interactions

How We Use Your Information

We use your information to: 

• Respond to inquiries and provide services
• Communicate with you, including sending updates or marketing communications (where permitted)
• Improve our website and user experience
• Maintain security and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand website usage, and support communication efforts.

Cookies are small data files stored on your device when you visit a website.

Types of Cookies we Use: 

• Essential Cookies: Necessary for core website functionality, such as security and form submissions.
• Analytics Cookies: Used to understand how visitors interact with our website and improve performance.
• Functional Cookies: Allow us to remember user preferences and improve user experience.
• Marketing and Tracking Technologies: We may use third-party tools, like HubSpot, to track engagement with our website, forms, and communications.

Your Choices

You can control cookies through:

• Your browser settings
• Our website cookie preferences (if enables)

Disabling certain cookies may affect site functionality.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves as if you visited the external website directly.

These websites may:

• Collect data about you
• Use cookies
• Track your interactions

How We Share Your Information

We may share your information with trusted third-party service providers who assist in operating our website and managing communications.

These providers: 

This does not include data we must retain for legal, administrative, or security purposes.

• Only use your data on our behalf
• Are contractually obligated to protect your information

We do not sell your personal information.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to: 

• Request access to personal information we collect
• Request deletion of your personal information
• Opt out of the "sale" or "sharing" of personal information

You can exercise these rights by: 

• Contacting us at compliance@ascendtelehealth.com

Comments

When visitors leave comments on the site, we collect: 

• Data shown in the comments form
• IP address
• Browser user agent string

This informatoin helps with spam detection.

An anonymized string (hash) from your email may be shared with the Gravatar service.

You can view their privacy policy here: https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid including embedded locatoin data (EXIF GPS), as visitors may extract this information.

Data Retention

We retain personal information only as long as necessary to: 

• Fulfill the purposes outlined in this policy
• Comply with legal obligations

Examples: 

• Comments and metadata may be retained indefinitely
• User account data is retained while the account is active

Your Rights Over Your Data

If you have an account or have submitted information, you may: 

• Request a copy of your personal data
• Request deletion of your personal data

To make a request, contact compliance@ascendtelehealth.com

SMS Privacy Notice

Mobile phone numbers and SMS consent data are collected solely for business communication purposes.

We do not sell, rent, or share SMS opt-in data or messaging content with third parties.

Where Your Data is Sent

Visitor comments may be checked through automated spam detection services.

Updates to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at compliance@ascendtelehealth.com

‍